5-star
Renewing was incredibly simple and dependable! I’ve used this service twice now and was kept updated throughout the entire process.
Renewing was incredibly simple and dependable! I’ve used this service twice now and was kept updated throughout the entire process. I plan to use it again. I never had to worry about receiving my passport on time. The first time, I got it back in just 3 days, and the second time, although it was scheduled for 3 weeks, I received it earlier than expected. It was a completely stress-free experience!
4-star
Excellent service—though pricey, it was definitely worth it.
Excellent service—though pricey, it was definitely worth it. I was preparing for an international flight and suddenly realized my passport was expiring in just ONE WEEK! I called to confirm that I had all the necessary documents and that everything was filled out correctly. The representative guided me through each step to ensure my application was completed accurately. I received my passport two days before my trip.
5-star
Outstanding Customer Service Representative!
Outstanding Customer Service Representative!
I initially spoke with a representative who was dismissive and impatient, making it hard to follow her instructions. However, when I called back with a question, I was assisted by Ms. Capriles, who provided a refreshing contrast! She listened attentively and guided me through the process, encouraging me to take my time to ensure accuracy. It was evident that she genuinely wanted to assist and make sure everything was done correctly. She exemplifies what an excellent employee should be!
Maxine M. Nicholas
Tourist
5-star
I’m giving Fast Passport a five-star review even though they weren’t able to assist me in obtaining the passport I needed.
I’m giving Fast Passport a five-star review even though they weren’t able to assist me in obtaining the passport I needed. I discovered on Friday night that my son’s passport was expiring, and we were scheduled to travel to Canada the following Friday. Unfortunately, I couldn’t reach anyone over the weekend as they were closed, but I called first thing Monday morning. The representative I spoke with informed me that they couldn’t process the passport in the 3-4 business days I required and directed me to the Dept. of State. They also provided several documents and additional information to help me secure the passport directly. Furthermore, they issued a full refund since they couldn’t fulfill my request. Despite my initial skepticism about paying $600 upfront, they handled everything correctly and transparently. I would highly recommend Fast Passport
5-star
Provided exactly what was promised.
Provided exactly what was promised. I opted for the 2-3 week turnaround for my passport renewal due to an impending travel issue and wanted to avoid the usual renewal process. My new passport was delivered, from start to finish, in precisely 3 weeks. I was thoroughly pleased with the entire process. I was consistently updated on each stage, so I never had to wonder about the status. I will certainly recommend this service to friends and others who need an expedited passport.
3-star
The site is genuine.
The site is genuine. I’m from New York and used it to apply for a new Passport, which I received successfully. The website is user-friendly and straightforward. Although I had to wait a while for my initial review—mostly because I had made some errors—the representatives responded to my emails and assured me they would process it as my travel date approached, which they did. I do wish they had a contact number or WhatsApp for easier communication. Highly recommended.
5-star
The Fast Passport application process was simple to navigate.
The Fast Passport application process was simple to navigate. The questions were clear and to the point. Unlike many government forms, which are often complex and use confusing language, this was straightforward. I would definitely suggest Fast Passport to my friends.
5-star
Fast Passport offers a straightforward and intuitive online processing platform.
Fast Passport offers a straightforward and intuitive online processing platform. It’s not complex, but rather simple and easy to follow when filling out the application. I will definitely recommend this site to my family and friends.
5-star
As an older adult navigating the digital age, I often attempt online tasks but rarely succeed on my own.
As an older adult navigating the digital age, I often attempt online tasks but rarely succeed on my own. I usually need my children or grandchildren to assist me. However, this website was straightforward and user-friendly enough for me to manage independently. Thank you!
4-star
I appreciated how straightforward and efficient the information submission was.
I appreciated how straightforward and efficient the information submission was. The questions were clear and easy to respond to, and the entire application took just about 5 minutes. Excellent job! Thank you—I would certainly recommend Fast Passport to my family and friends.